VitalPBX offers you specially designed plans for your respective needs. Our plans break the market patterns offering different facilities and benefits. SME Package, Enterprise and Call Centre are on hosted model, whereas the Carrier+CC are purely licensing as it requires hardware to run the system.
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SME Package Sutiable for Home office & Virtual Office (Shared Cloud IP-PBX) |
Enterprise
Designed for conglomerate (Cloud IP-PBX) |
Call Center
Designes for BPO's to work from office or home (Cloud IP-PBX) |
Carrier+CC
Designed for Telco's to provide complete Telecommunications (Hardware Required) |
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|---|---|---|---|---|
| Monthly price |
Starts from
RM70/- |
Call for Price | Call for Price | Call for Price Perpetual *** |
| Storage + Add-On avail. | Shared | 75 GB | 500 GB | Hardware Capacity |
| Extensions + RM20 add ext |
1 | 100 | 500 | Hardware Capacity |
| Concurrent Calls | 2 | 60 | 500 | Hardware Capacity |
| 24/7 support | 8 x 5 | 8 x 5 | 8 x 5 | 1 year free maintenance, each additional year of maintenance costs 15% of the license price. |
| Hot Desking | 0 | 50 | 250 | Unlimited |
| Caller ID by Device | Basic | Basic | Included | Unlimited |
| Conference | 2 | 50 | 100 | Unlimited |
| Custom Application | Optional | Optional | Optional | Unlimited |
| Custom Destination | Optional | Included | Included | Unlimited |
| Intrusion Detection | Included | Included | Included | Unlimited |
| Call Encryption | Included | Included | Included | Unlimited |
| Call Recording | 0 Days | 30 Days | 120 Days | Hardware Capacity |
| Features Codes | Basic | Included | Included | Unlimited |
| Paging & Intercom | Basic | Basic | Included | Unlimited |
| Hunting Group | Included | Included | Included | Unlimited |
| Parking | Included | Included | Included | Unlimited |
| Voice Mail | Included | Included | Included | Unlimited |
| Speed Dialing | Included | Included | Included | Unlimited |
| Call Back | Optional | Included | Included | Unlimited |
| DISA | Optional | Included | Included | Unlimited |
| PIN Líst | Basic | Included | Included | Unlimited |
| Class of Services | Basic | Included | Included | Unlimited |
| Features Categories | Basic | Included | Included | Unlimited |
| Dialing Restriction Rules | Included | Included | Included | Unlimited |
| Customer Codes | Optional | Included | Included | Unlimited |
| Authorization Codes | Optional | Included | Included | Unlimited |
| Route Selections | Optional | Included | Included | Unlimited |
| Ring Groups | Included | Included | Included | Unlimited |
| Queues | Basic | Included | Included | Unlimited |
| Queues Priorities | Basic | Included | Included | Unlimited |
| Queues VIPs | Optional | Included | Included | Unlimited |
| SiP Trunks | 1 Number with 1 Channel | Not Included | Not Included | Not Included |
| Outbound Routes | Basic | Included | Included | Unlimited |
| Emergency Numbers | Optional | Included | Included | Unlimited |
| Inbound Routes | Basic | Included | Included | Unlimited |
| IVR | Basic | Included | Included | Unlimited |
| Time Groups | Basic | Included | Included | Unlimited |
| Time Conditions | Basic | Included | Included | Unlimited |
| Announcement | Basic | Included | Included | Unlimited |
| Languages | English | English | Included | Unlimited |
| Night Mode | Basic | Included | Included | Unlimited |
| CID Modifiers | Optional | Included | Included | Unlimited |
| CID Lookup | Optional | Included | Included | Unlimited |
| Black List | Optional | Included | Included | Unlimited |
| Cron Profiles | Optional | Included | Included | Unlimited |
| Dashboard | Included | Included | Included | Unlimited |
| Asterisk CLI | Optional | Included | Included | Unlimited |
| Log File Viewer | Optional | Included | Included | Unlimited |
| Add-Ons | ||||
| Paging PRO | Optional | Optional | Included | Unlimited |
| Portal | Optional | Optional | Included | Unlimited |
| Communicator Server-Dialer | Optional | Optional | Included | Unlimited |
| Desktop Softphone | Included | Included | Included | Unlimited |
| Custom Context | Optional | Optional | Included | Unlimited |
| Domotic | Optional | Optional | Included | Unlimited |
| IVR Stats | Optional | Optional | Included | Unlimited |
| Trunk Passthrough | Optional | Optional | Included | Unlimited |
| Bulk Extensions | Included | Included | Included | Unlimited |
| Phone Books | Included | Included | Included | Unlimited |
| Open VPN | Optional | Optional | Included | Unlimited |
| Maintenance | Optional | Optional | Included | Unlimited |
| Multi tenant | Optional | Optional | 1 | Unlimited |
| Branding | Optional | Optional | 1 | Unlimited |
| High Availability | Optional | Included | Included | Unlimited |
| Virtual Fax | Optional | Included | Included | Unlimited |
| API | Optional | Optional | Included | Unlimited |
| Dynamic Destinations | Optional | Optional | Included | Unlimited |
| Dynamic Routing | Optional | Optional | Included | Unlimited |
| Queues Callback | Optional | Included | Included | Unlimited |
| Geo Firewall | Optional | Included | Included | Unlimited |
Boss/Secretary + Whitelist.
Black List.
Busy Lamp Field (BLF) Support.
Call Back.
Call Flow Control.
Call Forward (busy, no answer, unconditional).
Call Monitoring.
Call Pickup.
Call Parking.
Call Recording.
Call Screening.
Call Spy.
Call Transfer (blind, attended).
Call Waiting.
Callback Services.
Caller-ID.
Dictation.
DISA (Direct Inward System Access).
DND (Do Not Disturb).
Direct Inward Dial Numbers (DIDs).
Find Me/Follow Me.
Hunt/Ring Groups.
Music on Hold.
Outbound/Inbound Routes.
PINSets.
Pickup Groups.
Personal Assistance (IVR).
Personal Recording/Notes.
Remote Substitution.
Remote Call Pickup.
Route by Caller ID.
Speed Dials.
Three Way Calling.
Video Calling.
Voicemail.
Voicemail to Email.
Voicemail Broadcast.
Wake-up Calls.
Agent logn in/log out.
Barge.
Call monitoring.
Call queues.
Call recording.
Caller Name Lookup.
CDR (Call Details Record).
Conferencing (on-the-fly).
Customer account codes.
Hot-desking.
Hunting groups.
IVR / Auto-attendants.
Listen to agent.
Pick-up groups.
Queue priorities.
Queue VIP list.
Ring group strategies.
Reporting.
Time-based routing.
Whisper to agent.
Visual Indicator for Message Waiting.
Stutter Dial tone for Message Waiting.
Voicemail to email.
Voicemail Groups.
Web Voicemail Interface.
Direct dial to operator.
Unlimited PBX System.
Advanced Dialing Restriction Rules.
Call limited by duration.
Least Cost Routing.
Integrate Billing System.
Real Time Supervision (SwitchBoard).
Integrate Call Recording Management.
Extensions.
Hot-desking.
Conference Rooms.
Custom Application.
Custom Destination.
Custom Context.
Paging and Intercom.
Pickup Groups.
Parking.
Speed Dialing.
Voicemail Broadcast Groups.
Call Back.
DISA.
PIN List.
Class of Services.
Features Categories.
Dial Restriction Rules.
Automatic Route Selection.
Customer Account Code.
Authorization Codes.
Ring Groups.
Queues.
Queue Priorities.
Queue VIP.
Trunk.
Outbound Route.
Inbound Route.
Auto-Attendant/IVR.
Time Conditions.
Announcements.
Languages.
Night Modes.
CID Modifiers.
Backup & Restore.
Disaster Recovery.
Bulk Import Utilities.
Import & Export Extensions.
Import & Export Speed Dialing.
Log File Viewer.
Call Detail Reporting.
CLI Access (via GUI).
DHCP Settings.
Email Notifications.
Email Settings.
Extensions Status Management.
Network Settings Tool.
Endpoint Manager.
System Status Dashboards.
Users.
Users Profiles.
PBX Status Reports.
System Settings (Time, Notifications, Storage).
Addons App.
Multiple Language Support.
Phone Directory.
SIP-Open Standards.
Soft-Phone Support.
Unlimited Extensions.
Unlimited IVR.
Unlimited VM.
Remote Administration.
Storage Monitoring.
User-friendly Web interface.
VMware/Hyper-V compatible.
Feature Codes Management.
Global Search.
Built-in firewall.
Call encryption (SIP TLS, sRTP).
Authorization codes.
Phone Lock.
Intrusion detection and blocking (Fail2ban).
Limiting or blocking of outbound calls.
Password strength indicator.
PIN-protected outbound calls.
User permission management.
Secure password auto-generation.
Weak password report.
HTTPS.
OpenVPN.
Simple to Use.
Low bandwidth.
Unlimited Users.
Screen Sharing.
Secure Rooms.
Chat.
SIP Settings.
IAX2 Settings.
Profiles (SIP/IAX2/BRI/E1 PRI/E1 R2/FXO/FXS/T1 AS/T1 PRI/PJSIP).
Telephony Settings.
Dial Profile.
Voicemail Settings.
System Settings.
Asterisk manager Users.
Music on Hold.
Recording Management.
Log Files.
Video Conference.
Simple to Use.
Low bandwidth
Unlimited Users.
Screen Sharing.
Secure Rooms.
Chat.
Audio Conferencing.
Call Recordings Access.
One Number Reach.
Multiple Devices per User.
Personal Call Log.
Personal Extension Settings.
Personal IVR.
Voicemail to e-mail.
Visual Voicemail.
User Portal: Access to Voicemail, Recordings, etc.
Call Forward.
Call History.
Call Origination.
Call Waiting.
Call Recording.
Do Not Disturb.
Follow Me.
Presence.
Visual Voicemail.
Voicemail.
Voicemail Greetings Management.
AutoDetect DAHDI Interface.
Supported Interface: BRI/E1 PRI/E1 R2/FXO/FXS/T1 AS/T1 PRI.
Clock Sources.
Channel Groups.
Profile Assignment.
PJSIP.
SIP.
IAX2.
PRI/T1/E1/R2.
Analog/FXS/FXO.
ISDN.
GSM.
PJSIP.
SIP.
IAX2.
PRI/T1/E1/R2.
Analog/FXS/FXO.
ISDN.
GSM.
Branding.
Bulk Extensions.
Communicator.
Custom Context.
DAHDI.
Domotic.
Dynamic Destination.
End Point Manager (EPM).
Geo Firewall.
High Availability.
IVR Stats.
Manintenance.
Multi-Tenants.
OpenVPN.
Pagin PRO.
Phone Books.
Queue Callback.
Task Manager.
Trunk Passthrough.
Virtual Faxes.
API V2.
Dynamic Routing.
Asterisk G729.
CEL Events Report.
Music on Hold from Streaming.
Voicemail MP3 Attachment.
Multiple Emails Settings for VM.
Push Notifications.
Phone Books Add/Edit/Delete External Contacs.
Time Conditions TZ Setting.
Kuala Lumpur Office
No 26-1F, Jalan 2/154D,
Taman Desa Cheras
Kuala Lumpur 56000
Management Office
No.12
Cendrawasih
Business Park,
70300 Seremban,
Negeri Sembilan